Privacy Policy
Thank you for using Euloverse (the “App”). This privacy policy explains how we collect, use, store, share, and protect your personal information, and the data actions you can perform within the App.
1. Scope & Statement
- This privacy policy applies to how we process information when you use registration or login features, core gameplay, advertising displays, analytics services, and other functions in the App.
- Using the App means you agree to this privacy policy. If you do not agree, please stop registering or using the App.
- This privacy policy also applies to related services you access through the euloverse.com website.
2. Information We Collect
We may collect the following information:
| Category | Details | Source / Method |
|---|---|---|
| Account / Identity Information | Apple ID email addresses, Google login email addresses | Collected when you connect through Apple Sign-In or Google Sign-In |
| Gameplay / Usage Data | Level progress, experience points, game results | Generated and reported during gameplay |
| Device & Environment Data | Device model, operating system version, app version, crash logs | Automatically collected by the system |
| Network Information | IP address (used for network requests and security) | Recorded automatically at the system or network layer |
3. How We Use This Information
We may use the collected information for the following purposes:
- Enable user registration, login, and authorization features
- Record and sync game progress and experience points for cross-device recovery
- Monitor crashes and performance issues to improve stability and user experience
- Display advertisements (including personalized or non-personalized ads, managed through system or Google ad settings)
- Analyze user behavior to support product optimization
- Provide user support services
- Comply with applicable laws and compliance requirements
4. Third-Party Services & SDKs
To deliver the features above, we integrate the following third-party services and SDKs:
- Firebase (Authentication / Firestore / Realtime / Cloud Storage / Crashlytics / Analytics / App Check)
- Google Sign-In and Apple Sign-In
- AdMob advertising SDK
These services may access or process your data to support authentication, storage, logging, analytics, advertising, and related features. Their data handling is governed by their respective privacy policies, and we are not responsible for their independent actions.
5. User Rights — Account Deletion
The App includes an in-app “Delete Account” feature that allows you to remove your account and all associated data directly in the settings or account screen.
After receiving your action, we will follow established procedures to clear your data within a reasonable timeframe.
6. Data Storage, Retention & Security
- Storage: We use cloud platforms (Firebase / Google Cloud) to store data, and servers may be located in different countries or regions.
- Retention: Information is retained for a reasonable period necessary to fulfill business purposes, and will be deleted or anonymized when no longer needed.
- Transmission security: All network communications use HTTPS/TLS encryption; locally we cache via Core Data + NSCache without storing sensitive credentials.
- Access control: Strict server-side access control is enforced to protect data security.
7. Policy Changes & Revisions
We reserve the right to modify this privacy policy at any time.
For significant changes, we will announce the update in the App or on the website at least seven days in advance and mark the “Last Revised” date at the end of this policy.
The updated privacy policy will take effect automatically after the notice period. Continuing to use the App means you agree to the new policy.
If you do not agree with the revised privacy policy, we may stop providing services to you.
8. Contact
If you have questions or comments about this privacy policy, please contact us via:
Email: [email protected]
Last updated on October 1, 2025